Toowong Private Hospital

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Reviews of Toowong Private Hospital

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  Daniele Blumke Added July 16, 2023

  ★ ☆ ☆ ☆ ☆
  I was admitted to Toowong Private mid November- 31st December for a serious mental health issue. I am an Occupational Therapist & have worked 35 years in the public health system hands-on & policy.
  Most of you will think my experience below can’t be true.
  It’s with a heavy heart I share my experience of my “Voluntary admission” to TPH mid-November to 31st December 2022.
  
  The Mental Health Commissioner is aware of my situation & I am escalating it to the Ombudsman.
  Please note: I have had 11 admissions to TPH & over 3 years & were extremely satisfied with the care provided.
  
  My mental health was worsened each day. Every time I actively decreases my anxiety, my mood- the nursing staff would immediately trigger/increase my Anxiety level. Escalate my Mood.
  
  I tried to manage this - by having multiple showers each day & poured water over my face & hair every 30 minutes or so. The Medication was increased dramatically by my Psychiatrists & probably did help.
  
  My admission to TPH was equivalent - to being in an ‘Isolation Ward” in a high-Security Jail. No access to phone; no visitors; no release date.
  
  I was told to stay in my room. I wasn’t allowed to go to any Information sessions (Eg. management of Anxiety, Depression; Bipolar Disorder) not Mindfulness/ Relaxation sessions.
  I was allowed to go to the T.V. room, meals; Physio for back pain, & creative arts.
  
  My children weren’t allowed to visit, but my Fiancé was allowed in some Evenings.
  into the Hospital some evenings.
  NOTE:
  I have had 11 previous Admissions to Toowong Private Hospital over 3 years.
  I was very happy with my care & always advised that it was “exceptional, consumer-focused & very highly quality, consumer-focused service.
  I have been very clear with my Fiancé- I will never go “Voluntary” or “involuntary” to TPH. My aim is to start out-of-hospital at all costs!
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  Russell Smith Added July 15, 2023

  ★ ★ ★ ★ ★
  The Toowong Private hospital staff are amazing.
  I would like to thank all of them for their professional support during my time at the hospital.
  My stay at the hospital was a much needed life changing experience for me.
  I recommend the Toowong Private Hospital to anyone needing to pull their lives back on track holistically.
  My mental and physical health has improved greatly.
  The Toowong Hospital operates at a very high standard.
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  Deborah Aldrick Added July 03, 2023

  ★ ★ ★ ★ ★
  I am ever so thankful to Toowong Private Hospital and their Drs, CEO & staff for bringing my son back to me. He was so severely ill when they took him in and I had very little hope for his future. After he was finally diagnosed correctly by Tom & Lisa, for the first time in over 2 years with many other drs and hospitals unable to achieve this, he is now living a productive and full life. Thank you, thank you, thank you. xx
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  Mike Dickinson Added July 02, 2023

  ★ ☆ ☆ ☆ ☆
  Can I give this place zero stars? Because I would if I could!
  
  Out dated bathing and toilet facilities that wouldn't look out of place in a public playground from the 60's, total hospital needs a renovation!
  
  Bedrooms designed for 1 person that have been separated by shower rails/sheets for privacy, yet some of the beds by the door lack any privacy screens. No TVs in rooms. Well below expected beds for a private hospital. Bedside cabinets that don't lock, so don't bring anything valuable.
  
  Average meals, sometimes good. Only expect cereal or toast on weekdays, you get "treated" to bacon at the weekends
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  Wayne Davey Added July 01, 2023

  ★ ★ ☆ ☆ ☆
  Kitchen and cleaning staff were amazing. Most of the nurses skills were inept. Communication system is non existent and trying to get time with you allocated nurse was impossible. Group discussions were generally okay and the food was good. I will never stay here again. Some patients get a great deal of the nurses time, other like me get none. Complaints get no changes.

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